Build an AI Assistant for Your Service Business in 60 Minutes

A DigitalExpo service-business guide for owner-operators who answer the same customer questions every week. Readers use **The Single-Skill Bot**, **The Top-12 List**, **The Reply Pattern**, **The Escalation Door**, and **The Daily 5-Minute Review** to build a practical first assistant without coding, hype, or replacing human judgment.

What you will learn

• Welcome - A Note From Coach Marcus
• Part 1 - Anchor
• Chapter 2 - Why You Haven't Built One Yet
• Chapter 3 - What Changes When the Assistant Handles the 12
• Part 2 - Recognize
• Chapter 5 - Framework #2: The Top-12 List
• Chapter 6 - Framework #3: The Reply Pattern
• Chapter 7 - Framework #4: The Escalation Door
• Chapter 8 - Framework #5: The Daily 5-Minute Review
• Chapter 9 - When This Is NOT the Right Move
• Part 3 - Coach
• Chapter 11 - Where to Actually Build Yours: SkillBots.ai
• Chapter 12 - Three Industries, Three First-Builds
• Chapter 13 - Templates You Can Steal

Try the Coach free — no signup required

Every visitor gets 100 free Coach tokens in their browser to try the OSB Coach on this Arc. That covers roughly 20 Coach interactions on the Fast tier — plenty to get a real feel for how the Coach guides you, captures your commitments, and follows up.

• Fast tier (free, default) — 5 tokens per signal. ~20 interactions on the starter allowance.
• Balanced tier — 4× cost, deeper context. Best when you're working through tough moments.
• Deep tier — 8× cost, fullest reasoning. Reserved for genuinely hard calls.

What you get when you buy

Includes 200 OSB Coach tokens credited to your account on purchase. Tokens never expire and roll over across Arcs — they're a wallet, not a subscription. Coach memory, commitments, and check-ins all flow on top.

The Coach is delivered by OSB Coach, our digitally-created coaching system. AI is the engine; the Coach is the product.

Take the Coach anywhere — free browser extension (beta)

The DigitalExpo Coach is a browser side-panel that rides any tab. It watches what you're working on, coaches you through it one step at a time, writes the exact command into your DigiPad, and checks your result — the same Coach from your Arc, now beside you on the real web.

• Works on Chrome & Edge — 2-minute install, no store needed
• Voice or text — hands-free, and you can talk over it to interrupt
• Sign in to teach straight from the books you own
• Free while in beta.

⬇ Get the Coach extension    See the install guide

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